Two-factor authentication is an extra layer of security for your Bittrex Global account. It is designed to ensure that you are the only person who can access your account, even if someone might know your password.

With the two-factor authentication, your account can only be accessed from the devices you trust, like your smartphone or your personal computer. When you want to sign in to your Bittrex Global account, you will need to provide two pieces of information — your password and the six-digit verification code that’s automatically displayed in your authentication app

Enable 2FA on your Bittrex Global Account using these step by step instructions:

From your computer

Step 1: Go to the ‘Settings’ page.

Log in to your Bittrex Global account and click the link to the Settings page in the main site header.

Step 2: Go to the ‘Two-Factor Authentication’ page.

The Settings sub-pages are listed on the left side of the screen. Click the “Two-Factor Authentication” link

Step 3: Back up your Security Key.

It is extremely important that you save your Security Key in a safe place. Resetting your Two-Factor Authentication requires opening a support ticket and may take up to 7 days to address.

Step 4: Download Google Authenticator on your mobile device.

You can use a different authentication app if you prefer.

Step 5: Open Google Authenticator and add a new authentication key.

If this is your first time using Google Authenticator, tap ‘Begin Setup’ to add a new key.

If you have previously set up Google Authenticator, tap the + icon in the top bar to add a new key.

Select the ‘Scan barcode’ option.

Step 6: Use Google Authenticator to scan the QR code.

Point your phone camera at the QR Code displayed on the Bittrex Global website. The app will scan the QR Code and display a 6 digit code.

Step 7: Enter the 6 digit code provided by Google Authenticator.

In the ‘Authentication code’ text field, enter the 6 digit code that appears in the Google Authenticator App.

FYI: the code changes every 30 seconds. When enabling two-factor authentication please make sure to enter your code in the format of 000000, you cannot use a space in the code.

Step 8: Check your email for instructions on how to verify Two-Factor Authentication.

Once you enter a correct code and press Enable, we will send you an email. Your Two-Factor Authentication status will be set to Pending. You must click the link in the email to complete the setup.

Step 9: Click the “Verify 2FA” button in the email from Bittrex Global.

This link is time-sensitive. If you do not click this link within 24 hours you will need to restart the 2FA setup from the beginning. Please click the link in the email and enter the code that is currently displayed on your device to complete this process.

Congratulations! Two-Factor Authentication is now enabled on your account.

From your mobile device

Step 1: Go to the ‘Settings’ page

Log in to your Bittrex Global account and open the site menu by tapping on the menu icon in the top right hand corner

On the site menu, tap on “Settings” to open the list of sub-pages. Tap on the “Two-Factor Authentication link.

Step 2: Back up your Security Key.

It is extremely important that you save your Security Key in a safe place. Resetting your Two-Factor Authentication requires opening a support ticket and may take up to 48 hours to address.

Step 3: Download Google Authenticator on your mobile device.

You can use a different authentication app if you prefer.

Step 4: Open Google Authenticator and add a new authentication key.

If this is your first time using Google Authenticator, tap “Begin Setup” to add a new key.

If you have used previously set up Google Authenticator, tap the + icon in the top bar to add a new key.

Select the “Manual entry” option.

Step 5: Enter your Account and Security Key info into Google Authenticator.

Copy your Account info from the Bittrex Global 2FA page and paste it into the account field in Google Authenticator.

Copy your Security Key from the Bittrex Global 2FA page and paste it into the Key field in Google Authenticator.

Tap the Check-mark icon to submit your information.

Step 6: Enter the 6 digit code provided by Google Authenticator.

In the authentication code text field, enter the 6 digit code that appears in the Google Authenticator app. FYI: the code changes every 30 seconds.

Step 7: Check your email for instructions on how to verify Two-Factor Authentication.

Your Two-Factor Authentication status will now say it is Pending. You must click the link in the email complete the setup.

Step 8: Click the “Verify 2FA” button in the email from Bittrex Global.

This link is time-sensitive. If you do not click this link within 24 hours you will need to restart the 2FA setup from the beginning.

Congratulations! Two-Factor Authentication is now enabled on your account.

You may need to remove two-factor authentication from your account for several reasons. For example, your phone may have been lost, require a factory reset, or you may be upgrading your device. As this code can only be accessed on devices you trust, you will want to remove the 2FA from your account prior to device changes if possible.

Disable 2FA on your Bittrex Global Account using these step by step instructions:

Remove 2FA with 2FA code

Step 1: Go to the ‘Settings’ page.

Log in to your Bittrex Global account and click the link to the Settings page in the main site header.

Step 2: Go to the ‘Two-Factor Authentication’ page.

The Settings sub-pages are listed on the left side of the screen. Click the “Two-Factor Authentication” link.

Step 3: Click the Disable 2FA Button.

When disabling 2FA you will be prompted for your 6-digit authentication code. Enter your authentication code and select Disable 2FA.

Step 4: Your 2FA has been disabled.

Your 2FA is now disabled. Instructions on how to enable your 2FA on the account will now appear.

We work hard to make sure Bittrex Global customers have the best possible user experience: